Frequently Asked Questions

• 1. What services does ARCGo provide?

  ARCGo provides online booking for loading transportation services such as 3-wheelers, 4-wheelers, cranes, and JCBs.

• 2. How can I book a loading vehicle on ARCGo?

  You can book a vehicle easily through the ARCGo website using your mobile or computer.

• 3. Which areas does ARCGo serve?

  ARCGo services are available in both city and village areas across India (service availability may vary by location).

• 4. What types of vehicles are available for booking?

  We offer 3-wheelers, 4-wheelers (pickup and magic), cranes, and JCB machines.

• 5. How is the transportation fare calculated?

  The fare is calculated based on distance, vehicle type, and load type. Extra charges apply for additional loading and unloading time.

• 6. Is there any extra charge for loading and unloading time?

  Yes, extra loading and unloading time is charged at ₹100 per hour.

• 7. Can I see the fare before booking?

  Yes, ARCGo shows the estimated fare on the platform before you confirm your booking.

• 8. How can I book crane or JCB services?

  Select your service area or use the current location option on the website to view available crane or JCB services and pricing.

• 9. Are crane and JCB services available on a full-day or hourly basis?

  Yes, both full-day and per-hour booking options are available, depending on your requirement.

• 10. Is online payment available on ARCGo?

  Yes, customers can make payments online. The total payable amount includes the actual trip charge and any additional loading or unloading time.